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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordyn Childers

September 9, 2025

5  out of  5
rating by Jordyn Childers
"Professional & kind office. They are super quick to respond to inquiries, and have excellent service."
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Rachel Torres

September 3, 2025

5  out of  5
rating by Rachel Torres
"Very thorough process! Haley was really helpful through the whole thing"
We responded:
"Rachel, that you so much for your business and for the review! "
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Kelly Anderson

August 30, 2025

5  out of  5
rating by Kelly Anderson
"Alex provided excellent customer service. She is friendly, prompt, efficient and found the coverage we needed within minutes of my phone call. I would highly recommend Jennifer DuFore’s Insurance Agency to anyone."
We responded:
"Kelly, thank you for choosing us to help you with your insurance. Thank you for the review! "
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Amanda Langley

August 14, 2025

5  out of  5
rating by Amanda Langley
"Alex is easy to work with and provided quick quotes. I appreciate her attention to detail. She seems to truly care to find the best price without compromising necessary essentials."
We responded:
"Amanda, so glad Alex was able to help you. Thank you for your business. Thank you for the review! "
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Michele Bledsoe

August 5, 2025

5  out of  5
rating by Michele Bledsoe
"She was awesome had me taken care of quick and. Efficiently"
We responded:
"Michele, thank you for allowing us to help you with your insurance. Thank you for the review! "
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Walter

July 31, 2025

5  out of  5
rating by Walter
"I love working with the people at the office of Jennifer Defore state farm they are pleasant and helpful and very informative thanks for all y'all do to help us with our insurance needs"
We responded:
"Walter, we love helping you with your insurance! Thank you for the review! "
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Tamarah Howard

July 31, 2025

5  out of  5
rating by Tamarah Howard
"Every time I need something, I have no problem getting it. The team is very knowledgeable and helpful."
We responded:
"Tamarah, thank you for your review! We appreciate your business! "
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James Hill

July 11, 2025

5  out of  5
rating by James Hill
"Very understanding and professional. It is comforting to know I have finally found an agent that is looking out for me and my needs."
We responded:
"James, thank you for the review! We appreciate your business! "
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Haley

July 10, 2025

5  out of  5
rating by Haley
"Very friendly staff in both locations but the Jacksonville staff takes the cake !!! First total loss was an easy breeze to get me back on the road in now time ! Thank you ladies for all you've done for me."
We responded:
"Thank you much for the review Haley! "
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Vickie Hensley

June 26, 2025

5  out of  5
rating by Vickie Hensley
"As always my agent was helpful and did everything I needed done. Very pleased with my help I got today."
We responded:
"Vickie, we appreciate your business so much! Thank you for the review! "
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Brandon Eney

June 24, 2025

5  out of  5
rating by Brandon Eney
"Super helpful and prompt replies. I appreciate this team. I recently moved from out of state and the team at Jennifer office has been very helpful and made the process painless and easy. Haley has been the one whos helped me most since moving here. Thank you Haley and everyone at this office!!!"
We responded:
"Brandon! We are so glad you have allowed us to help you with your insurance! Thank you for the review! "
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Brooke Wagner

June 24, 2025

5  out of  5
rating by Brooke Wagner
"Always friendly and meets my needs consistently! Great rates and efficient!"
We responded:
"Brooke, thank you for allowing us to help you with your insurance! "
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Darryl Bonner

May 24, 2025

5  out of  5
rating by Darryl Bonner
"Haley was awesome to work with. She helped me get both car and home insurance and made the whole process quick and easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelly Jordan

May 15, 2025

5  out of  5
rating by Kelly Jordan
"I had nothing short of a great experience with Alex. Kind, friendly and knows her stuff!"
We responded:
"Kelly, thank for allowing us to help you with your insurance! Thank you for the review! "
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Mary MacLeod

May 14, 2025

5  out of  5
rating by Mary MacLeod
"Helpful and responsive to my needs. They are always most gracious."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashleigh D

April 29, 2025

5  out of  5
rating by Ashleigh D
"I have been with this State Farm since I moved to North Carolina in 2022. This office and the people who work here are always SO helpful and responsive. One of the agents at this office stayed on the phone with me and my leasing office well beyond their business hours to help me get my renter’s insurance squared away when I first moved to Jacksonville and I will always be so thankful for that. They are quick to respond to any questions I’ve had and are great at following up with you, as well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leo Talanca

April 18, 2025

5  out of  5
rating by Leo Talanca
"They're quite excellent. I got a quote in just a few minutes, and they were reasonable in getting all of the documents together in a short notice."
We responded:
"Zettic, I am so glad we were able to help you with your insurance! Thank you for your business and for leaving a review! "
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Jennifer Charlson

April 10, 2025

5  out of  5
rating by Jennifer Charlson
"I called to add a new vehicle to my insurance policy and it was an absolute breeze. Adriana helped me through the process and emailed me the temp insurance cards within minutes. Wonderful experience!"
We responded:
"Jennifer, thank you for your business and the review! "
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David Hill

April 3, 2025

5  out of  5
rating by David Hill
"I received prompt, courteous and knowledgeable help when I reached out to add to my existing account. I will continue to do business with State Farm for all my insurance needs."
We responded:
"David thank you for being our customer, and thank you so much for the review!"
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Doreen Tinklepaugh

March 20, 2025

5  out of  5
rating by Doreen Tinklepaugh
"Ms Arianna was extremely helpful and very kind and accommodating. As well, the associate at the Emerald Isle office was extremely helpful and very pleasant. And everything was taken care of quickly."
We responded:
"We are so glad you have allowed us to take care of your insurance needs! Thank you for the review! "
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Eileen Krone

March 18, 2025

5  out of  5
rating by Eileen Krone
"I moved from NJ to NC. while selling my home and getting ready to move, I contacted the agency. They were beyond helpful in getting me auto, home and wind/hail insurance that I needed. As I can't hear on the phone, everything was done through email. Any questions I had were promptly answered. Great customer service, thank you! Moving again but within NC. Again I received great service, explaining the differences in my insurance. I've been with State Farm for many years and have always been pkeased."
We responded:
"Eileen thank you for the review and for letting us help you with your insurance!"
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Angie Elzey

March 17, 2025

5  out of  5
rating by Angie Elzey
"My agent Adri was great with helping me find a policy for my husband. She had a wonderful personality and was knowledgeable about what I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donald Beale

March 11, 2025

5  out of  5
rating by Donald Beale
"Jennifer DuFore State Farm Insurance is the right place for all you insurance needs. I've been with them for a few years now and have felt like I'm getting the best coverage and customer support. Thank you Jennifer and all of her team members that make it such a great experience!"
We responded:
"Donald, thank you for your review, and for allowing us to help you with your insurance. Have a wonderful day!"
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NANCY JAMES

March 3, 2025

5  out of  5
rating by NANCY JAMES
"Grrrreat"
We responded:
"Nancy, thank you for the review! "
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Vance Tanner

February 27, 2025

5  out of  5
rating by Vance Tanner
"Affordable insurance and great customer service. Helped me get into my new vehicle yesterday with ease and peace of mind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"